M25 Junction 10-11 Closure: 12-15 July

Due to planned works, the M25 will be shut between Junctions 10 (Wisley) and 11 (Chertsey) from 9pm on Friday 12 July, until 6am on Monday 15 July.

 

A diversion will be in place, however, journeys are expected to take much longer than usual.

 

Passengers planning to use this part of the M25 should allow for extra time when travelling to Heathrow during this period. For more information, please visit National Highways’ website.

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Border Force performance reports

Heathrow

About Border Force

Border Force is responsible, on behalf of the Home Office, for passport control checks at all UK airports. Key performance indicators are established for maximum queuing times at UK immigration.

As part of our overall passenger service monitoring programme, Heathrow records queue lengths and produces information on a monthly basis.

Methodology

In each of Heathrow's terminals, immigration queues are measured by an independent team.

Every 15 minutes the last passenger in the queue is identified and timed until they have cleared the immigration process. This takes place across all Heathrow terminals, every day, between 05:00 and 23:00.


The performance reports for our Border Force and Central security queues reports have been consolidated into a comprehensive performance report that encompasses measures, targets, and incentives.
Measures, targets and incentives reports