Heathrow rail engineering works: 16 & 17 November

Due to planned engineering works, there will be no Heathrow Express or Elizabeth line services to or from Heathrow on Saturday 16 November and Sunday 17 November.

Piccadilly line services will be running as normal on both days.


Passengers should plan their journeys before travelling, and allow for additional time where necessary as trains that are running will be much busier than normal.

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Heathrow is the UK’s largest port by value with a network of over 234 destinations worldwide as of July 2024.

What we do

Heathrow is integral to global Britain as the UK's hub airport, seeing £198.5bn worth of goods passing through in 2023, handling more cargo than all other UK airports combined, serving over 218 destinations in the process. As of July 2024, Heathrow now serves 234 destinations to over 85 nations & regions. 

Heathrow’s year in cargo 2021

Cargo statistics are made available through our monthly traffic figures.

Our proposition

Our customers’ requirements are central to our unique cargo proposition:

  • 234 destinations to over 85 nations & regions;
  • 80 operating airlines;
  • Over 50 forwarders with 5km;
  • Easy access to key manufacturers;
  • Unrivalled connections opportunities;
  • Ideally located for key business clusters.

We offer specialist facilities to cater for your specific cargo needs:

  • Dedicated high value, express processing and pharmaceutical storage capability;
  • Four official Border Control Posts dedicated to the safe and secure import of plants, food and live animals;
  • The only live animal Border Control Post capable of accepting the full range of animals in the UK;
  • Strong relationships with key UK Government departments.
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Our strategy

Our Heathrow Cargo strategy will grow Heathrow’s cargo proposition safely, securely, sustainably and efficiently. We are working with the Heathrow Cargo Community to develop this strategy for the next five years. We will develop this strategy through four pillars:


  1. Grow volume and market share:

    Enhance Heathrow's cargo partnerships, develop Shoreham and Sandringham facilities, modernise trade protocols, and improve data analytics capabilities.

  2. Increase efficiency:

    Introduce digital systems, speed up airside cargo movement, and promote automated cargo handling.

  3. Be a better place to live and work:

    Enhance safety and welfare, reduce HGV impact, and support community initiatives and talent development.

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Shipment queries

If you have a query relating to a shipment, please contact your respective cargo handler.

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Business & commercial queries

For any commercial or business queries, please contact our Cargo Team.