Saved Flights

Your Saved Flights

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If you are unable to log into your Heathrow Rewards account, please take the following steps.
  • Check your email address is the one you registered for use for your membership.
  • Use your 16-digit Heathrow Rewards number (You can find this on the front of your physical/digital card, or on a previous email).

Please note your password should be:

  • At least 12 characters long, use upper and lower-case characters
  • Have at least one numerical character: 0-9 
  • Have at least one special character: ~ ! @ # $ % ^ & * ( ) _ - + =

If you are still having issues getting into your account, please use the reset password option and you will be sent an email to access your account. Please check both your inbox and your junk mail for this email.

In early 2025 all Heathrow Rewards, Official Heathrow Parking and Reserve & Collect accounts will be brought together under one roof, My Heathrow. You can see what is changing with the Heathrow Rewards programme here. If you have an account with us, the first time you sign in to My Heathrow, you'll need to reset your password and choose an authentication method.   
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Getting ready for a world of rewards

Now you're a Heathrow Rewards member, get ready for our world of rewards. Login & explore the member areas. Add your Heathrow Rewards card to your mobile wallet to use it every time you spend.

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