Changes to Terminal 4 parking from 23 June

From 23 June 2026, the Terminal 4 multi-storey car park (for Terminal and Meet & Greet Parking) has closed as part of a major redevelopment programme to modernise the terminal's forecourts and car park, improving passenger experience.

All passenger parking for Terminal 4 will move to Zone A of the Terminal 4 Park & Ride car park.

Find out more about the changes
Skip to Content
We want to help make your arrival in the UK as smooth as possible. Before you reach passport control, there are a few simple things you can do to keep moving.

How long will it take to go through immigration?

Before you reach passport control:

  • Have your passport and any travel documents ready.
  • Remove your passport from its cover and open it at the photo page.
  • Remove hats, headphones and sunglasses.
  • Put away mobile phones and tablets.
  • Stay together if you’re travelling as a family or group.

If you're eligible, using an eGate is usually the quickest way to enter the UK.

From 8 July 2026, children aged 8 and 9 can also use UK eGates. They must be travelling with an adult, have an eligible biometric passport and be at least 120cm (3ft 11in) tall.
 

Traveller

Can use an eGate?

Under 8

No

Aged 8 to 9

Yes, if travelling with an adult, at least 120cm (3ft 11in) tall and holding an eligible biometric passport

Aged 10 and over

Yes, if you have an eligible biometric passport and meet the eligibility requirements


 

Image of a passport showing the biometric passport symbol. The symbol is a rectangle with a horizontal line across the middle and a circle in the middle.

Keep your family together when you go through passport control.

If you’re travelling with a child who has a different surname, or with a child who isn’t your own, Border Force may ask you about your relationship.

Bringing supporting documents may help. This could include a birth or adoption certificate, marriage certificate, or a letter of permission from a parent or guardian.

There are rules on what you can bring into the UK. This includes some food, plants, animal products, cash and goods bought abroad.

Some visitors need an Electronic Travel Authorisation (ETA) before travelling to the UK.

This includes eligible visitors of all ages, including children and babies.

An ETA is linked to your passport and currently costs £20.

You don’t need an ETA if you’re a British or Irish citizen, already have a UK visa or immigration status, or are otherwise exempt.

Most UK visa holders now prove their immigration status digitally using an eVisa.

Before you travel, make sure your current passport is linked to your UK Visas and Immigration account if required.

If you need to pass through UK border control before continuing your journey, you may need a transit visa. This depends on your nationality and travel plans.