Changes to Terminal 4 parking from 23 June

From 23 June 2026, the Terminal 4 multi-storey car park (for Terminal and Meet & Greet Parking) has closed as part of a major redevelopment programme to modernise the terminal's forecourts and car park, improving passenger experience.

All passenger parking for Terminal 4 will move to Zone A of the Terminal 4 Park & Ride car park.

Find out more about the changes

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Reserve & Collect

Browse online, reserve with confidence, and collect before you fly. Secure your favourites ahead of travel and save time at the airport.

Reserve & Collect is a free service available to all passengers. Secure the products you want before you fly, access online offers and save time in the terminal by collecting when you arrive at Heathrow. Enter your flight details or browse the Explore Brands page to see brands available in your terminal.
 
How it works
  1. Browse

    Add your flight details and discover products, offers and exclusives available for your journey.

  2. Reserve

    Secure your favourites online by adding your chosen items to basket and submitting your reservation.

  3. Confirm

    Receive confirmation that your items are reserved and ready for collection, so you can travel with confidence.

  4. Collect & Pay

    Collect and pay at your chosen Heathrow store, saving time at the airport and making your journey simpler and more convenient.

Reserve online now

Get in touch

Please contact our Shopping Services team if you have any questions about Home Delivery or any other shopping service at the airport. You can also get in touch by calling on 0800 6785324.

Contact the team