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A new era of luxury travel.
Heathrow has been setting the standard for VIP travel since the 1960s, originally catering to royalty and diplomats. Over the decades, this elite service evolved, becoming commercially available in 2009 with the launch of The Windsor Suite. Now, The Windsor by Heathrow marks a bold new chapter with a £3 million rebrand and refurbishment.
Captured in an exclusive series by acclaimed photographer Rankin, The Windsor’s refined aesthetic introduces elegantly redesigned lounges, a striking entrance atrium, and a curated art collection featuring Banksy and Warhol, with select pieces available for purchase.
Designed for high-profile travellers, from world leaders to A-list celebrities, The Windsor by Heathrow ensures a seamless, stress-free journey. With prices starting from £3,177 for up to three guests (ex VAT), every detail is meticulously curated for discretion, comfort, and convenience.
Enjoy a seamless door-to-plane chauffeur service journey as you're collected in an all-electric BMW and driven directly to your awaiting aircraft.
Private security & immigration – no queues, no waiting - just a dedicated Border Force officer ensuring a fast-tracked experience.
Michelin-starred dining – an exclusive menu by celebrated chef Jason Atherton, featuring a signature dessert crafted for The Windsor.
Personal shopper service – Discreet, expert-led shopping at Heathrow’s world-class boutiques.
Tailored luxury interiors – Designed by Oliver Burns Studio, each of the eight private lounges showcases British craftsmanship and bespoke furnishings.
A private art gallery – Rotating exhibits from artists such as David Hockney and Tracey Emin, curated by Tanya Baxter Contemporary.
Luxury is in the details. The Windsor’s lounges, redesigned by Oliver Burns Studio, blend contemporary British style with handcrafted furnishings, plush Axminster carpets, and premium collaborations like Tom Dixon.
We are thrilled to have collaborated on The Windsor by Heathrow, creating an atmosphere that blends the best of British luxury with contemporary design. The space is a statement of what it means to travel well, with every detail carefully considered to offer the ultimate comfort and elegance.
The Windsor is collaborating with British fragrance brand AUGUST&PIERS to create a bespoke scent, enhancing the sensory experience for guests. Meanwhile, Heathrow’s partnership with self-care brand Commune brings sustainable, design-led toiletries to every lounge—elevating comfort with the best of British craftsmanship.
The Windsor by Heathrow elevates the travel experience with a striking collection of world-renowned art. Museum-worthy pieces from Banksy, Andy Warhol, and Francis Bacon create an ever-evolving gallery. Love what you see? Guests can purchase artwork directly via QR code.
It has been a pleasure to contribute to the artistic vision of The Windsor by Heathrow. The carefully selected art pieces channel the essence of British creativity and elegance. We hope that these works, from icons like Hockney and Warhol, elevate the overall experience for every guest who walks through the doors.
Michelin-starred chef Jason Atherton has curated a menu that redefines airport dining. The highlight? His signature rebrand dish; English butter shortbread with praline cream, Earl Grey tea ice cream, custard sauce, and charred mandarin.
Every bite is a celebration of British culinary excellence.
I am delighted to bring my culinary philosophy to The Windsor by Heathrow. Every dish is crafted to reflect the sophistication and quality of British luxury, ensuring guests’ dining experience is nothing short of exceptional.
The Windsor by Heathrow is the preferred departure experience for travellers flying to destinations such as Doha, Riyadh, Dubai, Los Angeles, and New York. Key airline partners include:
However, you don’t need to fly with a specific airline—The Windsor’s exclusive services are available to any passenger flying First or Business Class, regardless of carrier or terminal.
Operating 16 hours a day, The Windsor is designed to make travel effortless. Private security screenings, dedicated immigration services, and seamless luggage handling ensure a relaxed journey from start to finish.
Celebrating something special? The team can arrange bespoke cakes, champagne, or tailored touches for the occasion. And for those travelling with four-legged companions, The Windsor is dog-friendly too.
Heathrow has long set the bar for luxury air travel, and The Windsor by Heathrow cements its place as the gold standard. With plans to double VIP movements in the next three years, this is just the beginning.
For those who expect nothing less than exceptional, The Windsor by Heathrow delivers discretion, exclusivity, and an effortless journey from start to finish.