Operational Planning allows us to meet our ambition despite the changes we continuously experience as one of the busiest airports in the world. The team are responsible for creating the right planning proposition, from defining roles to building rosters, and delivering an effective plan every day. It is about understanding our capacity and making best use of it as well as evaluating our performance every day, so we can continuously improve.
If you want to find out more about what it is like to work in operational planning, we have created a handy guidebook in PDF format.
