London Underground strike action: 21-24 April

Due to planned strike action, there will be little to no service across all London Underground services, including the Piccadilly line to Heathrow, between 21 and 24 April 2026

 

Heathrow Express, Elizabeth line, and local bus services will run as normal on these days. Please plan your journey prior to travelling to Heathrow, and allow for extra time where necessary, as these services will be busier than normal. 

 

Book Heathrow Express tickets

 

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About our team​

Our Services Department is the face of our organisation. Working in our Services team, you will help us make every journey better for our passengers.​

You will need to be friendly, focused and helpful; the kind of person who works hard to keep things flowing smoothly. You will instinctively understand what makes people tick; and be willing to step in without being asked if you see somebody who needs help.

Role examples​

  • Head of Services Terminals ​
  • VIP Duty Manager ​
  • Service Delivery Manager ​
  • Passenger Experience Manager ​
  • Press Office Lead ​
  • Station Team Leader ​
  • VIP Liaison Officer ​
  • Customer Care Manager ​
  • Customer Host​

Skill areas ​

  • Deliver safe, secure, compliant, efficient terminal operations​
  • Continuous improvement of passenger and airport experience​
  • Confident in responding to operational disruption and incidents​
  • External and internal stakeholders- rail, passengers, external suppliers​
  • Operational mindset​
  • Customer service at the heart​
  • Health and safety ​